Did You Lose Your Aeroplan Welcome Bonus Points? Here’s Why 17,000 Canadians Are Fighting Back!

In a significant move, the Consumer Law Group has launched a national class action lawsuit against Aeroplan Inc., The Toronto Dominion Bank (TD), and the Canadian Imperial Bank of Commerce (CIBC). This lawsuit centers on a shocking clawback of Welcome Bonus Points that has hit an estimated 17,000 Canadians who thought they were in line for valuable rewards—only to see their points vanish.

The Sneaky Bonus Points Trap

Back in October 2024, Aeroplan dropped a major surprise on thousands of its account holders: those who had signed up for a second Aeroplan Visa credit card with TD or CIBC were seeing their hard-earned Welcome Bonus Points clawed back. Why? Aeroplan, TD, and CIBC allegedly failed to tell these users that signing up for a second card could void their eligibility for bonus points.

According to the Consumer Law Group, this oversight could have been prevented if TD and CIBC had simply checked for existing cardholders before issuing the rewards. But they didn’t—and now, thousands of customers feel misled and out of pocket.

A Costly Shock for Cardholders

These affected cardholders aren’t just losing points—they’re losing money. Many signed up and paid fees on their new cards, expecting that they’d receive the bonus points. Instead, they now find themselves out an estimated 10,000 points each (worth $100-$150) while TD and CIBC still profited from fees and other charges. The lawsuit claims this wasn’t just a mistake but a major misstep by Aeroplan, TD, and CIBC that needs to be corrected.

Consumer Law Group’s Stand – And It’s a Big One

“For thousands of account holders, this wasn’t just a small loss—it was a complete bait-and-switch,” a Consumer Law Group spokesperson commented. The lawsuit argues that Aeroplan and the banks lured new customers with the promise of enticing rewards, only to pull them away once people were already locked in. Consumer Law Group is determined to stand up for those who were left holding empty promises instead of bonus points.

Social Media Is on Fire

Social media has lit up with passionate comments on both sides. Some people feel that TD and CIBC should have flagged the restrictions upfront, while others argue that the fine print already spelled out the risks. “This lawsuit is ridiculous—people just didn’t read the terms and conditions!” argued one commenter, while another countered, “If TD and CIBC knew about this issue, they had a duty to protect customers!”

And a new worry is on the rise: some think this could push credit card companies to crack down on welcome bonuses altogether, making it harder for everyone to get rewards in the future.

What You Need to Know – And How to Get Involved

If you’re one of the thousands who lost their points, there’s still a chance to be heard. Consumer Law Group invites affected Aeroplan account holders to join the class action lawsuit and claim back what they lost. Signing up doesn’t cost a dime, and there’s no obligation—it’s a straightforward process to add your name to the list of Canadians saying “enough is enough.”

Think You’re Owed Money? Here’s How to Find Out.

Head to the Consumer Law Group website and submit your contact info. It’s that simple. You’ll be joining a growing list of Canadians ready to take on big banks and demand transparency in credit card rewards.

What’s Next?

As the class action heats up, all eyes will be on Aeroplan, TD, and CIBC to see how they respond. This case could set a landmark precedent for consumer rights in Canada, holding banks and loyalty programs to a new standard of honesty. Will the 17,000 affected account holders win back their lost points? Or will big banks sidestep accountability?

If you’re one of those affected, you can sign up for the Class Action Lawsuit with the Consumer Law Group.

Last Updated on November 14, 2024 by Icy Canada Team